FAQ​

1. What services do you offer?

We offer a wide range of towing and roadside assistance services, including but not limited to vehicle towing, winch outs, jump starts, and lockout services. Our goal is to help you get back on the road as quickly and safely as possible.

2. Are your services available 24/7?

Yes, our services are available 24 hours a day, 7 days a week. We understand that vehicle troubles can occur at any time, and we’re here to assist you around the clock.

3. How fast can you get to me?

Response times can vary based on your location, the time of day, and current road conditions. However, we strive to reach our customers as quickly as possible, typically within 30 minutes to an hour after receiving a call.

4. What areas do you serve?

While our main operations are centered in a specific area, we cover a wide radius around it. Please call us with your location to confirm that you’re within our service area.

5. How much do your services cost?

Pricing depends on several factors, including the type of service needed, the distance of the tow, and the specifics of the situation. We provide fair and competitive pricing. Please call us for a quote based on your individual needs.

6. Can you tow my vehicle if it’s in a difficult spot?

Our team is experienced in handling a variety of challenging towing situations, including vehicles stuck in mud, off-road locations, or tight spaces. Let us know the specifics, and we’ll do our best to assist.

7. Do I need to be with my vehicle for you to tow it?

While it’s generally best if you can be with your vehicle to ensure smooth service, we can make arrangements to tow your vehicle without you being present if necessary. Please discuss this with us when you call.

8. What types of vehicles can you tow?

We have the capability to tow a wide range of vehicles, including cars, motorcycles, light trucks, and SUVs. If you have a specific type of vehicle, please contact us to confirm we can accommodate your needs.

9. How do I pay for your services?

We accept various forms of payment, including cash, credit/debit cards, and sometimes checks. Payment is typically required at the time of service unless other arrangements have been made in advance.

10. What should I do while I wait for the tow truck?

For your safety, if you’re on a busy road, stay inside your vehicle with your seatbelt fastened until our tow truck arrives. If you’re in a safe location, it might be okay to wait outside your vehicle. Make sure you’re in a safe spot, away from traffic.

11. How can I request your services?

You can request our services by calling us directly at our phone number provided on our website. Our team is ready to assist you with your needs and provide any additional information you may require.

For any other questions or concerns not covered here, please feel free to reach out to us directly. We’re here to help!